Crisis Public Relations

Crisis Public Relations demands quick action.

We can help you be prepared for every situation.

It seems like every day we experience the sights and sounds of another tragedy.

crisis situationsAn active shooter in one of our schools. Cities and towns devastated by weather. High profile court battles. A missing child. And even more situations that merit a professional public relations team.

As a society, we expect answers and expect them quickly.

The media moves so quickly there is no cycle which used to provide public relations professionals time to prepare for media requests. It is immediate. 3. 2. 1. You are live, perhaps in front of hundreds of thousands of people.

Your training is specific and your attention is needed elsewhere. However, the media cannot wait nor can the public.

Strategic Marketing Group has teamed up to build one of the most comprehensive and effective crisis public relations team in the industry. We will be with you throughout your high-profile, crisis event.

The Crisis & the Media

crisis and the mediaPublic relations has changed and we all have to change with it. Talent is talent, but only when it is coupled with training. Due to the power of social media, news outlets will sometimes know about a crisis before trained law enforcement. The media is now under much more pressure to “get the story first”.

80 percent of the details of the crisis are incorrect during the first hour following the crisis. If a crisis public relations plan is not in place, the entity overseeing the crisis/high profile event is in danger of not being trusted and ruining their credibility and reputation.

Planning and Training are the keys to making sure the correct story is being articulated. Fake facts kill. One has to know the platforms by which your entity will respond to questions from the media during a crisis or high profile event.

How We can Help

  • Provide on-site crisis public relations/high-profile event assistance
  • Provide on-site public relations risk assessment
  • Create and manage your message
  • Provide on-site management of press conferences and other media-related needs.
  • Build high-profile/crisis social media platforms to deliver your message
  • Provide on-going media training

How it Works

  • When a crisis occurs, we provide immediate public relations assistance.
  • We stay onsite until the crisis or high profile incident is over.
  • We customize media training modules on the regular basis to maximize your comfort level in working with the media.
  • We are available 24/7.

Contact

Heath Hall
SMG, LLC
hhall@smgllc.com
601.842.2291
www.smgllc.com

Check out our work

  • Heath’s professional experience and accomplishments in the field of communications, marketing and business is second to none. He is genuinely committed to his clients’ needs and goals and is resourceful in the benefits and connections he brings to the table. His guidance and advice are sound, solid and smart, and he has a distinct talent for creating a scalable plan that will result in a positive outcome for each of his clients.

    Sandra M. Buckley
    President
    SMB Solutions, LLC
    Madison, Mississippi
  • I have known and worked with Strategic Marketing Group and Heath Hall for almost a decade. His work is superior, on time and has always reflected well on my office. He truly takes a personal interest in his clients which shows. Whether it is a high profile trial or just daily tasks, Heath is always available. His character is solid and he is one of the most loyal people I have had the pleasure of working with.

    Michael Guest
    District Attorney
    Madison and Rankin Counties, Mississippi
    Member of the United States Congress (R-MS-03)
  • SMG provides its clients with world-class brand development and strategic communications. When our college foundation needed to refresh its brand, Heath went the extra mile to capture its vision and mission in a new branding plan, while developing our college for an innovative fundraising roadmap. The new brand was so well received we have now adopted it campus-wide and for the college as a whole.

    Dr. Angeline Godwin
    President
    Patrick Henry Community College
    Martinsville, Virginia
  • Heath is an intensely creative person with a finely-honed work ethic. I have seen him at work across a wide spectrum of projects, and always found him to be a professional whose commitment to a project reflects a personal investment well beyond what he might have been hired to do.

    Andy Taggart
    Taggart, Rimes and Graham, PLLC
    Ridgeland, Mississippi
  • Heath Hall did a very effective and efficient job while working with the Mississippi Technology Alliance. His leadership in publishing Pointe Innovation Magazine, organizing the yearly conference and business competitions was invaluable. He helped these programs develop, grow and succeed.

    Jan Farrington
    Investor
    Ridgeland, Mississippi
  • Strategic Marketing Group is a top flight public relations firm that I have counted on for almost a decade. They assist us in times of tense emergencies and daily media inquiries. They are loyal-to-the-end and get the job done no matter what it takes. I am proud to have Heath and SMG working with me on the regular basis.

    Sheriff Randy Tucker
    Madison County, Mississippi
  • I began working with Heath in 2012 at the Mississippi Technology Alliance and have continually relied on him as an advisor throughout my career in both the public and private sector. His level headed guidance and genuine thoughts to navigate the public sector always seem to be spot on. However, it is his piercing knowledge of strategy and communication with unwavering integrity that have always impressed me the most.

    Ben Teague
    Vice President of Strategic Development
    Biltmore Farms, LLC
    Asheville, North Carolina
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